Omotenashi: How to Make Digital Experiences “Other Aware”Omotenashi is all about anticipating people’s needs without them having to say anything.Omotenashi can help companies cater more personal interactions with online customers.Being “other aware” is not only a commercial construct, but a way of life.
Omotenashi-CX
既製品箸袋 おもてなし Omotenashi フルカラー 1000枚 清竹和紙
Omotenashi-CXTOKYO 2020 is back onTOKYO 2020 is back on. Officially.Insert/edit link
Japan's well-known omotenashi concept, such as ritual greetings at the entrance of a business, is starting to take a beating. (File photo)