B-TRNSFRMD-Patient Experience
English Public
B-TRNSFRMD is a strategic partner that helps improving patient experience in the healthcare sector. They work closely with rapid-growth urgent care providers, implementing advanced digital strategies using Freshdesk Omnichannel solutions to optimize customer experience (CX).
Understanding that empathy is crucial for exceptional patient experiences and technology is a powerful tool, B-TRNSFRMD aims to tackle common issues such as decreased patient satisfaction, lost revenue from missed appointments, and higher support costs.
To address these challenges, B-TRNSFRMD offers a range of solutions including omnichannel access, AI-driven engagement tools, skill-based routing, and a Chat-GPT knowledge base. These solutions aim to reduce patient interaction costs by over 50% and improve Customer Satisfaction Scores (CSAT).
Website: https://btrnsfrmd.com/healthcare/
Phone
USA +1 469 956 9058
Email
[email protected]
Headquarters:
5830 Granite Parkway, SUITE 100-311, Plano, Texas 75024, United States
Understanding that empathy is crucial for exceptional patient experiences and technology is a powerful tool, B-TRNSFRMD aims to tackle common issues such as decreased patient satisfaction, lost revenue from missed appointments, and higher support costs.
To address these challenges, B-TRNSFRMD offers a range of solutions including omnichannel access, AI-driven engagement tools, skill-based routing, and a Chat-GPT knowledge base. These solutions aim to reduce patient interaction costs by over 50% and improve Customer Satisfaction Scores (CSAT).
Website: https://btrnsfrmd.com/healthcare/
Phone
USA +1 469 956 9058
[email protected]
Headquarters:
5830 Granite Parkway, SUITE 100-311, Plano, Texas 75024, United States
by BTrnsfrmd
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